Information


We want you to know that Tri-County Mall is closely monitoring the COVID-19 outbreak. Our team is in close communication with the City of Springdale’s Health Commissioner and we will continue to observe all applicable recommendations that are issued at the state and federal levels (including the Centers for Disease Control and the World Health Organization). Maintaining a safe and healthy environment for our tenants and shopping community is our top priority.

Governor Mike DeWine has issued a mandatory mask order for Hamilton, Butler, Montgomery, Franklin, Huron, Cuyahoga, and Trumbull counties beginning on Wednesday, July 8, 2020, at 6 pm. All of these counties are places that have been observed by the Ohio Department of Health as “very high exposure and spread” of COVID-19. This order will remain in effect until the county drops to an Orange Level 2.

Individuals in these counties must wear a mask in any indoor public setting that is not a residence or when they are outdoors and unable to maintain a distance of 6ft or more.

Tri-County Mall is mandating that all of our guests and customers to wear a mask or facial covering while shopping or visiting the mall or any of our retailers or restaurants unless exempt from Governor DeWine’s Mask Mandate order.

Who is Exempt from the Mask Mandate?

  • The order does not apply to children under the age of 10.
  • The order does not apply if a physician advises against it.
  • If you are communicating with the hearing impaired.
  • People who are seated and actively eating or drinking in a restaurant or bar.
  • People with disabilities that prevent them from independently putting on or removing a mask.

For more details regarding Ohio Governor, Mike DeWine’s Mask Mandate Order, please see the direct order at https://coronavirus.ohio.gov/static/publicorders/Directors-Order-Facial-Coverings.pdf

 

Tri-County Mall will start operating our normal hours Mondays-Saturdays from 10 am to 9 pm and Sundays from 12 pm-6 pm upon our reopening on Tuesday, May 12, 2020. However, store hours may vary. Please recommend contacting retailers prior to arriving to confirm their hours.

Effective May 7, 2020, Governor DeWine has given an executive order that allows personal care services to reopen on Friday, May 15, 2020. This order will allow Nail Perfection, Flatliners, Eyebrowse, and U-Relax to reopen on the said date. Please contact these personal care businesses prior to visiting to confirm their reopening and hours.

Governor DeWine also gave an executive order allowing outdoor dining starting on Friday, May 15, 2020, and indoor dining allowed to start on Thursday, May 21, 2020. Please check with our restaurants; Mi Cozumel, Outback Steakhouse, BJ’s Restaraunt and Brewhouse, and Chipotle for more details on their reopenings of outdoor and indoor dining.

The Studio will remain closed until Governor DeWine lifts the restriction on gyms and fitness studios.

 

Effective April 27, 2020, Governor DeWine has given an executive order that allows retail to reopen on Tuesday, May 12, 2020. Tri-County Mall will be reopening for business on said date. Please keep in mind that our restaurants; Mi Cozumel, Outback Steakhouse, BJ’s Restaurant and Brewhouse, Chipotle and Starbucks will only be open for carryout and delivery as Governor DeWine has not lifted the restriction on dining in restaurants, yet.

Personal appearance and beauty businesses, such as U-Relax, Eyebrowse, Nail Perfection, The Studio, and Flatliners will be remaining closed until Governor DeWine has given executive orders allowing them to reopen. We will post any and all updates on our website when they become available.

We ask that all customers entering Tri-County Mall after our reopening, please follow Governor DeWine’s Responsible Restart Ohio guidelines. We ask that customers wear masks or facial coverings while shopping and visiting the mall. We also ask that everyone maintain the six-foot social distancing guideline between other customers and employees. Keeping our mall employees and guests safe is of the utmost importance to us, so if you are sick or symptomatic, we ask that you please stay at home.

Tri-County Mall will be mandating that all mall employees are adhering to Governor DeWine’s Responsible Restart Ohio guidelines. All mall employees will perform daily symptom assessments. We will be requiring that sick or symptomatic employees stay at home. We are recommending that all employees wear facial masks or covering and wash their hands regularly during their shifts. We will be asking all our tenants to clean their merchandise before stocking it and to perform nightly deep cleanings of their stores.  All stores will be monitoring to ensure that they do not allow more than 50% of their maximum occupancy inside of their store at once.

Tri-County Mall will be ramping up our cleaning services to assure that all areas remain clean and sanitized. We will be posting Governor DeWine’s Responsible Restart Ohio guidelines throughout the mall. We will be working closely with the City of Springdale’s Health Department to report any suspected or confirmed cases or exposures.

Please note that in light of the Covid-19, some of our retailers have decided to implement temporary closure of their stores. Please be sure to contact the retailer or restaurant directly prior to visiting.

What We’re Doing

  • Tri-County Mall is currently and frequently disinfecting high traffic areas including all doors, railings, escalators, elevators, and water fountains.
  • We will be sanitizing restrooms more frequently and restocking with supplies, including soap, paper towels, and hand sanitizer.
  • Out of an abundance of caution, we have closed our children’s play areas until further notice.
  • We will unlock our doors one hour prior to the mall opening to allow tenants and vendors access to their business.
  • Based on the CDC recommendations of social distancing, Tri-County Mall has decided to cancel this year’s Safety Town program.

What You Can Do

Remember, you can help prevent the spread of any illness within our region, including COVID-19, by adhering to the Centers for Disease Control’s guidelines:

  • Stay home if you are sick, with the exception of getting medical care.
  • Cover your coughs and sneezes with a tissue, then throw it away.
  • Wash your hands often with soap and water for at least 20 seconds after using the restroom, before eating, and after blowing your nose and sneezing.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Regularly wipe down all surfaces and frequently touched items (cell phones, keyboards, counters, etc.).
  • Keep a proper social distance – avoid shaking hands and hugging.