Information
Teen Escort Policy Tri-County Mall is committed to providing an enjoyable shopping experience for our guests.
Tri-County Mall has instituted a Youth Escort Policy on Friday and Saturday between 4:00 pm and closing.
Anyone under the age of 18 visiting Tri-County Mall must be accompanied by a parent or adult escort 21 years of age or older after 4:00 pm on Friday and Saturday.
One parent or adult escort (21 years of age or older) is permitted to supervise up to 4 youths. Youths under 18 must remain within the company of their adult parent or escort, and under their supervision and control.
Visitors are responsible to carry acceptable proof of age (i.e. photo identification with date of birth including driver’s license, state ID, military or college ID, passport or Visa.
Thank you for your cooperation!
Frequently Asked Questions
Please review our Teen Escort Policy FAQs for more information.
Our ultimate goal is to create an environment that promotes a family friendly, enjoyable shopping experience for our customers.
Absolutely not, we continually evaluate our programming to maintain a comfortable shopping environment. We have seen this program work very successfully at many of our other centers.
On Fridays and Saturdays after 4:00 pm, Security will approach unattended groups of youth in the mall who appear to be under the designated age and ask them to provide acceptable identification that includes government issued ID such as a state drivers’ license or ID card, passport, visa or military card.
Acceptable youth identification includes drivers’ license, state ID cards, passports, visa and military cards.
All personnel involved in the program’s implementation have completed an extensive training course specifically addressing this policy.
While the details of the training are proprietary, I can tell you that a great deal of time is focused on communication skills and conflict resolution.
No we don’t. Again, our ultimate goal is two-fold, to create the most family-friendly environment possible and to promote safety first and foremost.
We absolutely DO want youth in our mall. Many of our retailer’s service this very coveted demographic. We just ask that their parents or guardians supervise them if they are under the designated age.
By asking parents to accompany their children under the designated age to the mall on Friday and Saturday nights we feel it’s a positive experience for the family and a win for the mall and our retailers.
We see the promotion of family programming and a policy that addresses unattended youth and encourages parents or guardians to spend time with their family at the mall as a positive experience for all families concerned as well as the mall.
Anytime you have a lack of supervision of young people, unacceptable behavior can arise. We believe parental or guardian supervision will encourage positive behavior and discourage disruptive, intimidating actions.
Mall of America, one of the largest malls in the country began a similar program more than a decade ago. Since that time many malls in several states across the country have implemented a similar program. In our market Newport on the Levee has a parental escort program along with Dayton Mall. Both programs have been in place for several years with very positive results.
Absolutely it should, but the mall is not a babysitting service nor is the mall a place for youth to hang out when their purpose is other than shopping, eating or enjoying our events. We are asking parents that if they are going to allow their child to visit the mall on the weekends after 4:00 pm that they make it a family night out and accompany their children under the designated age.
All our retailers will benefit when we are creating a safe, family-friendly environment that our customers enjoy, and we are hearing supportive comments to that end from them. Remember, we’re not restricting youth from the property — we truly welcome them. We are simply asking parents and guardians to accompany them.
While the mall is a place of public accommodation, it is private property and as such has the right to set reasonable policies that control access. It should be noted that Tri-County Mall is not the first mall to create such a program.
While we cannot provide you with the exact cost, we can say the program does involve significant expenses in personnel and training.
Any youth who cannot establish that he/she is over the designated age requirement or under the supervision and control of a parent or guardian will be accompanied to our Youth Center where they can make arrangements to telephone for transportation home. Until a ride can be secured, the youth will be asked to wait in the Youth Center where they will be supervised and have access to television and games.
We will continue to evaluate all our measures to ensure that we are providing the most comfortable and enjoyable environment possible for all our shoppers. This will include the constant evaluation of this program and the results of this program.
A: We doubt they’re going to be thrilled initially but we hope they understand. We welcome them and want them to continue to visit the mall and enjoy all the benefits that the mall has to offer.
Historically, other malls that have implemented this program have actually seen an increase in sales as a result of this policy. Our primary goal is to create the most family-friendly, enjoyable experience for our shoppers. When that is achieved we believe the natural result will be increased sales.
Very positive! They recognize the need to provide all of our shoppers with the best shopping environment that we possibly can.
Our retailers that market to teens recognize our desire to focus on teens making purchases or coming to the mall to enjoy an event, not just using the mall as a hangout.
We believe the youth of Cincinnati and the surrounding communities will respond responsibly. Again, this program is not new and several other malls in the area have had this program in place for several years.
We believe the youth of Cincinnati and the surrounding communities will respond responsibly. Again, this program is not new and several other malls in the area have had this program in place for several years.
We are not excluding anyone. All ages are welcome! We are just asking parents to accompany their kids under the designated age to the mall for a family experience on Friday and Saturday nights.
We are actively working with local community groups representing youth and the school districts. We will be placing ads in local papers to inform parents of the policy. Beginning on July 27 there will be signage on all mall entrance doors, large signage in the mall concourses and a flyer at customer service detailing this new policy.